Refund & Return Policy

At Journey2Joy Candles , each product is hand-poured with care and intention. We hope you love your candle experience , but if something isn't right , we're here to make it better.

Returns & Exchanges

• Due to the nature of our products, all sales are final.

Damaged or Defective Items

• If your item arrives damaged or defective, please email us at Journey2JoyCandles.com with a photo of the product and the issue within 3 days of delivery.

• We'll gladly work with you to make it right by offering a replacement .

Refunds policy

• Due to the nature of our products , all sales are final.

Thank you for supporting our small business and understanding our policy.